All jewelry is inspected and checked for flaws before it is offered for sale. Please read and follow the care instructions that you will receive in your package.
Even when the best care is taken, sometimes minor damages can occur. We are always happy to work with you to repair your jewelry purchased from elle-meme.com.
Please email us at firstname.lastname@example.org with an image of your item and explanation of how it became broken.
Repair cost on items purchased within 6 months is free.
Repair cost on items purchased more than 6 months ago will be estimated via email.
Shipping responsibilities for repair items will be discussed/determined via email.
Repairs take 1 to 4 weeks for completion.
If you have any further questions, please do not hesitate to contact us at email@example.com